For Whom
For operators who carry out operations of release for consumption, deliveries, sales or distributions on energy products.
For What
To declare your domestic consumption tax on energy products (TICPE), remuneration for the Professional Committee for Strategic Oil Stocks (CPSSP), oil VAT or to regularize a delivery region if you are distributors.
When
Occasionally, decadally, monthly or quarterly depending on your operations.
Service opérationnel
ConnectionThe ISOPE (energy products transaction) online service allows you to file and consult in a simplified and dematerialized way your declarations of release for consumption superfuel-diesel (SG), other mineral oils (AH), your multipurpose declarations energy products (PPE) as well as your additional declarations of sales of fuel in acquittal.
Terms of access to the online service
To join the ISOPE online service you must:
- have, depending on your situation, an authorized warehousing status (EA), a registered consignee status (DE), a specific consumer tax payer registration number (RSTC) or a fuel distributor number paid (DCAQ). You can request this number from the regional directorates, the companies' preferred customs interlocutors;
- create a user account on the site douane.gouv.fr;
- fill out the membership form corresponding to your situation on which you can indicate the user account(s) authorized to access ISOPE on behalf of your company, as well as the rights you wish to give to the user of this account.
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Forms and instructions for use of authorization applications for the ISOPE online service:
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Notice d'utilisation - PDF 87 Ko -
Notice d'utilisation - PDF 60 Ko
Documentation relating to this online service
EDI Documentation
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Guide d'implémentation des messages XML - PDF 569 Ko
Frequently asked questions
Toutes les marchandises
Here is the answer to my question
Tax relief refers to the reduction or elimination of a tax, often applied to VAT (value added tax) on certain purchases.
🇫🇷 In France, for tourists
If you live outside the European Union and you make purchases in France, you can benefit from a VAT exemption on certain products, provided you export them outside the EU.
✅ Conditions to benefit from the tax exemption:
- Be over 16 years old
- Reside outside the EU
- Spend more than €100.01 in the same store on the same day
- Leave the EU within 3 months of purchase
- Present the goods to customs on departure
🛍️ How does it work?
- The merchant gives you a tax-free sales slip (often with the PABLO system).
- You validate this slip at a kiosk or at customs at the airport.
- The trader or a tax-free service then refunds the VAT to you.
Attention: it is not the customs that reimburses, but the seller or a private service provider.
Demande d'assistance en ligne
Si vous rencontrez une difficulté technique avec un service en ligne, faites une demande d'assistance via l'Outil en Ligne de Gestion de l'Assistance (OLGA).